Our dedicated teams are here to support you — whether you’re an individual, business, or corporate client. Choose the right department below or send us a message.
24/7 Account Information Line
0800 123 4567Customer Service (Mon–Fri 8am–8pm)
0800 123 4568Report Fraud Immediately
0800 123 4569For savings, loans, mortgages, credit cards, and everyday banking queries.
Secure Message
Log into your online banking to send a secure message to your personal banker.
Dedicated support for current accounts, business loans, trade finance, and cash management.
Business Relationship Team
0800 123 4570Mon–Fri: 8:30 AM – 6:00 PM
Your dedicated Account Manager is always the best first point of contact.
For high-net-worth individuals, investment advice, and wealth planning.
0800 123 4571By appointment only • Monday to Friday 9am–5pm
For large corporates, international trade, treasury services, and specialist financing.
+44 20 7946 0000Dedicated Corporate Relationship Directors available during business hours.
We usually respond within one business day.